The saying goes “when things get tough, the tough gets going”. Hence, as a leader or as a boss when times are tough, and everybody at work is nervous, managers must help employees stay engaged, focused and motivated. A memo won’t suffice. No team-building exercise or pat on the back can completely restore workplace confidence. Everybody handles stress differently, so managers need to take a one-on-one approach. Talk informally with employees to find out what each needs to stay on track.But here are a few ways for crisis management and to help maintain productivity in the work place minus any kind of negativity around.
1-Keep your door open. Employees may need frequent assurances. Give them access to your time and be honest with them. Don’t be evasive or promise anything you can’t fulfil. Be candid but also let them know there are things you can’t discuss.
2-Don’t bear down on employees because you’re stressed out. Ordering employees around like a drill sergeant is counterproductive. Offer direction while allowing employees to come up with their own processes.
3-Praise and recognize hard work. There are plenty of simple but effective ways employers can recognize hard work, including emailing an appreciative note. Encourage other employees to follow your lead. Organize recognition events to honor bigger accomplishments at luncheons, banquets or company picnics.
4-Help employees full fill career goals. Sit down and find out what employees want to get out of their jobs and the company in general. If the employee wants to take on more responsibility or move into a different department, investigate the possibilities and get back to them with options. Offer clear paths each time. If advancement requires a degree, tell them about tuition assistance or scholarships the company may offer.
5-Move dissatisfied employees. Some employees can’t be motivated and their discontent can draw a disproportionate amount of time and energy away from managers. They can also bring down the morale of an entire unit. Ask how you can help improve their work experience. Offer to move them into another work area, a different department or even a different company.
6-lug leaks. Intercept rumours immediately since they can grow into unsubstantiated concerns that can lower productivity.
7-Plan ahead and set long term goals with employees to show they have a future role with the company.
8-Get out of the office to have a fresh air inviting new thought process. Many companies sponsor community service days that allow employees to get out of the office to do something that makes them feel good. Churches and charities can help find suitable service projects.
9-Keep your own worries to yourself always because as a boss, you have two difficult jobs: empathize with employees and deal with your own stress. It’s important to keep your feelings private since your own apprehension can panic employees.
10- Keep a smile- Make sure you smile enough, but not meaninglessly. A positive and confident smile will help employees to be more productive and sincere in their daily work.
Remember, boss is the head of the family called office and the better crisis management he does, it reflects in firm’s productivity.